Terms of Service
Last updated: June 2, 2026
The short version
Use Screentour responsibly. Don't abuse the service or violate others' rights. We take reasonable care to keep the service running and your data secure. Payments go through Paddle, and if you're a consumer you keep every right the law gives you.
Who you're dealing with
Screentour is operated by Christian Xu, a sole proprietor based at Kentzlerdamm 18A, 20537 Hamburg, Germany. These terms govern your use of Screentour at screentour.app. Our full legal details are in the Impressum.
One point matters up front. When you buy a paid plan (thank you!), the payment contract is with Paddle rather than directly with us. The Pricing and payment section below explains how that works.
Words we use
A few terms show up across these policies.
- Space. Your workspace in Screentour, where your films, submissions, screenings, and team live. A space also holds the subscription.
- Owner. The person who controls a space and manages its subscription. Every space has at least one owner, and ownership can be transferred. The Ownership Policy goes into detail.
- Member. Someone invited into a space who can see and work on its films and submissions. On the pro plan every member is a paid seat, and a member is not an owner.
- Guest. Someone invited to a single project rather than the whole space, with limited access. Guests are free and available only on paid plans.
- Seat. A paid place in a space. On the Pro plan, each member, including the owner, counts as one seat.
Account terms
- You must be at least 16 to use Screentour. This matches the age for valid data-protection consent in Germany.
- To buy a paid plan, you must be 18 or older, or have your parent or legal guardian's consent. People under 18 have only limited capacity to enter contracts under German law (§§ 106 ff. BGB), so a paid subscription needs an adult behind it.
- You must give a valid email address.
- You are responsible for keeping your account secure and for everything that happens under it.
Acceptable use
You agree not to:
- Use the service for any illegal purpose
- Violate any laws in your jurisdiction
- Infringe on any third party's intellectual property rights
- Upload malicious code or attempt to compromise our systems
- Abuse, harass, or threaten others
- Upload or share illegal content, including any material that sexually exploits or endangers children
- Create multiple accounts to circumvent service limits
Reporting illegal content
If you come across content on Screentour that you believe is illegal, tell us at [email protected]. Describe the content, where to find it, and why you think it's illegal. We'll review every report, act where the content is illegal, including by removing it, and tell you the outcome if you've given us a way to reach you.
Your content
You keep all rights to everything you put into Screentour, including your films, your submission data, and your notes. We don't claim any ownership over it.
You grant us only the limited license we need to host, process, and display your content back to you so we can run the service for you. We don't use your content to train AI models, and we don't sell it or share it with advertisers. For who processes your data, and why, see the Privacy Policy.
We may also use submission activity to produce anonymous, aggregated statistics, and, only if a space owner opts the space in, to support non-commercial academic research into film circulation and industry fairness. The statistics never identify you, the research is off by default and the owner decides, and the full detail, including the legal bases and how any sensitive data is handled, is in Research and statistics in the Privacy Policy.
Pricing and payment
Screentour has three plans.
- Free: €0. One film and one seat, which is you, the owner. No payment needed, no data is transferred to Paddle.
- Pro: €10 per seat per month. Unlimited films, and every member, including the owner, is a paid seat.
- Unlimited: €99 per month, all-inclusive. Unlimited films and members.
Guests are free and available on the paid plans. Billing is monthly. There is no annual plan and no free trial. Prices are in euro (EUR), and your local currency and any tax are shown at checkout.
Who sells you Screentour
Payments, billing, invoices, and tax are handled by Paddle (Paddle.com Market Ltd) as our authorised reseller and Merchant of Record. When you buy a paid plan, your payment contract is with Paddle. Paddle calculates, collects, and remits any VAT or sales tax for your country, and shows prices in your local currency. Your payment details are entered with and held by Paddle. We never see or store them.
What happens if we change prices
Simply put: we don’t increase your price. A new price for a plan applies only when you switch plans. As long as you stay on your current plan, you keep the price you signed up at.
Service availability
We strive for high availability but cannot guarantee uninterrupted access. We may need to perform maintenance or updates that temporarily affect the service. We'll give advance notice for planned maintenance when we can.
How Screentour evolves
We improve Screentour continuously, and new features arrive for everyone as they're ready. We love suggestions, so tell us what would help at [email protected]. We can't promise any specific feature, and we may add, change, or retire parts of the service over time. If we ever need to remove a core part of a paid plan, we'll give you reasonable notice first, and you can cancel or withdraw if it no longer works for you.
Cancellation and refunds
You can cancel anytime from inside Screentour. There is a clear cancel button in your settings, a feature we're required to provide under § 312k BGB. Cancellation takes effect at the end of your current paid period. Billing stops, and you keep access until then. The full details are in our Cancellation Policy.
If you're a consumer in the EU, you also have a 14-day right of withdrawal when you first subscribe. You can change your mind within 14 days and be refunded, and you can start a withdrawal from inside Screentour using the withdrawal button in your settings, or by email. How that works, including the model withdrawal form and what happens if you asked us to start straight away, is in our Refund Policy.
Because Paddle is the Merchant of Record, any refund is processed through Paddle, which also reverses the related VAT automatically. Beyond your statutory rights, we handle refunds generously and case by case. If Screentour isn't working out, email us.
Our liability
We want Screentour to be reliable, and we take reasonable care to make it so.
Nothing in these terms limits liability that can't be limited by law. We are always fully liable for harm caused intentionally or by gross negligence, for injury to life, body, or health, for anything we fraudulently concealed, and under the German Product Liability Act (Produkthaftungsgesetz).
For ordinary (slight) negligence, we are liable only if we breach an essential obligation, that is, one that makes performing the contract possible and that you reasonably rely on. Even then, we are liable only for the foreseeable, typical damage. We are not otherwise liable for slight negligence.
These limits also apply to the people we work with and to anyone we use to provide the service. None of this affects your statutory rights as a consumer, including your warranty rights for digital services.
Changes to terms
We may update these terms, for example to reflect new features, or changes in the law or in how the service works. We won't make changes that unreasonably disadvantage you.
If a change is significant, we'll email you at least 30 days before it takes effect. If you don't agree, tell us. You can cancel before the change takes effect, or withdraw where that right applies. Where the law requires your active acceptance of a change, we'll ask for it rather than treating silence as a "yes."
Governing law
These terms are governed by German law.
If you're a consumer, this choice never takes away the protection of the mandatory consumer rules of the country where you live. Those rules still apply to you in full.
The rules on which court decides a dispute depend on who you are. If you're a consumer, the ordinary statutory rules on jurisdiction apply. An exclusive choice of the courts of Hamburg, Germany applies only to business customers, meaning merchants, legal entities under public law, and special funds under public law within the meaning of § 38 ZPO.
We're a very small business, so we aren't obliged to take part in dispute-resolution proceedings before a consumer arbitration board, and we don't. You can always contact us directly, and we'd much rather sort things out with you.
Questions?
Email us at [email protected]. We're happy to help.
Adapted and adjusted from the 37signals open-source policies under CC BY 4.0.